Please note this review while long, barely scratches the surface because this was just a brief weekend stay. The resort itself requires patient exploring in order to find all of its hidden secrets (which are literally all over the place.) The Disney elements normally associated with the brand are fairly low key at the Aulani, but this shouldn't be surprising since Disney has been saying from the very beginning their approach. I (along with my SO) stayed at Aulani during the labor day weekend this was its first operational weekend since the soft opening on August 29. The Disney level expectations run high from those who have years of actual Disney work experience which includes being able to constantly have that happy face on even. Yet, I also have to say it was uncharacteristically un-Disney like as far as the overall experience goes.Ĭast members (CM) were overall friendly though some were getting noticably frazzled on this first holiday weekend since the resort opened. Note that I didn't make a big deal out of this since I understand the logistics involved. However, considering this is Disney (which is probably second to none when it comes to protecting their brand image), I was actually surprised by the number of glitches that I encountered during my short stay. Please note this review while long, barely scratches the surface because this was just a brief weekend stay.įIrst of all, there are naturally some growing pain issues to be expected which come about from any new opening of something this size.
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