A verification email will be sent to the DESIRED email address clicking on the link will open a new window where you will input the Atlassian password associated with the original account to complete the changeĪ Managed account is a User who is being managed by an Atlassian organization due to Domain Verification.Log out and back into id. using with the original Atlassian account associated to the OLD email address and change the email address to the DESIRED email address.A verification email will be sent to the NEW email address from Step 1 clicking on the link will open a new window where you will input the Atlassian password associated with the duplicate account to complete the change.This will initiate the release of the DESIRED email address so that it can be associated to another Atlassian account.This NEW email address must be something accessible: either a personal account or an email alias.Login to id. with the duplicate account associated to the DESIRED email address and change the email address to something else.The desired email address must be released from the new/duplicate Atlassian account so that it is available to be used on the original account: If an Unmanaged User has used their new email address with an Atlassian cloud product or website: You will be able to change your email address by going to Manage Profile Email page at id.: Unmanaged users who have not used their new email address with an Atlassian cloud product or website: Solution: For Unmanaged Accounts:Īn unmanaged account can either be a user whose email address is part of a public email domain, or their company's domain is not verified and claimed as part of an Atlassian organization. Any content that was created with this new Atlassian account remains with that account. Verify your recovery information and you're all set.Created content and product access/permissions are associated with the Atlassian account and not the email address. Your account will be reactivated if you sign in to it within 30 days of closing it, with longer hold periods for accounts registered in Australia, India, or New Zealand (90 days), and Brazil, Hong Kong, or Taiwan (180 days).Ģ. Follow the on-screen prompts to continue. Read the info on terminating your account.ģ. Sign in to the account termination page.Ģ.
If a username shares a payment method with another username on the same account, the username that doesn't have a unique payment method on file must be closed first, or a different payment method must be added to it before closing the other username.Visit your MyAccount page to cancel paid services and pay account balances. You can only close your account if it has no remaining balance and it's been 90 days since you canceled your active subscriptions and paid plans.Primary usernames can't be closed until 30 days after all additional usernames and designated primary usernames are closed.Each username on an account must be closed separately.Important information about closing your account Access your Privacy Dashboard to see details on your account.
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